Smull Business Systems LLC (“Smull Business Systems,” “SBS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete a form or survey, communicate with us, schedule an appointment, purchase or use our services, or otherwise interact with Smull Business Systems.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name

Business or organization name

Email address

Phone number

Mailing or business address

Information submitted through forms, surveys, questionnaires, or assessments

Appointment and consultation information

Communications you send to us

Information related to services you request or purchase

Billing and transaction-related information

Other information you choose to provide

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring pages, and information collected through cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests

Provide consultations, products, services, and customer support

Recommend SBS services or solutions based on information you provide

Schedule and manage appointments

Create and maintain customer or prospective-customer records

Send service-related emails and text messages

Send marketing or promotional communications when you have provided the appropriate consent

Process transactions and maintain business records

Operate and improve our websites, systems, products, and services

Analyze website and marketing performance

Prevent fraud, abuse, or security threats

Comply with legal and regulatory obligations

Enforce our agreements and protect our legal rights

3. Email Communications

If you provide your email address, we may use it to communicate with you regarding inquiries, appointments, services, transactions, account information, and other communications related to your relationship with SBS.

Where permitted and when appropriate consent has been obtained, we may also send marketing or promotional emails.

You may unsubscribe from promotional email communications by using the unsubscribe link included in those emails. Transactional or service-related communications may still be sent when necessary to provide services you requested or maintain our business relationship.

4. SMS and Text Messaging

If you provide your mobile phone number and consent to receive text messages from Smull Business Systems, we may send messages consistent with the consent you provided.

Messages may include appointment reminders, responses to inquiries, service updates, account-related communications, customer support, and, when you have separately consented, marketing or promotional messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers when necessary to deliver messaging services or operate our communications systems, subject to appropriate restrictions.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted companies and service providers that help us operate our business and provide services, including providers involved in:

Website hosting and infrastructure

Customer relationship management

Email and SMS communications

Scheduling and calendars

Payment processing

Marketing and automation

Analytics

Cloud storage and software services

Customer support

Professional or technical services

These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

6. Payment Information

When you purchase products or services, payment information may be collected and processed by third-party payment processors.

Smull Business Systems may receive transaction information such as your name, contact information, payment status, amount paid, and transaction details. We do not necessarily receive or store your complete payment-card information when payment processing is handled by a third-party processor.

Payment information is also subject to the privacy practices of the applicable payment processor.

7. Cookies and Tracking Technologies

Our website and service providers may use cookies, pixels, analytics technologies, or similar tools to operate the website, remember preferences, understand website usage, measure performance, and improve our services and marketing.

Your browser may allow you to limit or disable cookies. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

8. Third-Party Websites and Services

Our website may contain links to websites, applications, platforms, or services operated by third parties.

Smull Business Systems is not responsible for the privacy practices, security, content, or policies of third-party services. We encourage you to review their privacy policies before providing personal information.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory requirements.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

You may contact us to request that we:

Provide information about personal information we maintain about you

Correct inaccurate information

Delete certain personal information

Address questions about how your information is used

Certain information may need to be retained when required for legal, security, accounting, contractual, or legitimate business purposes.

You may also unsubscribe from promotional emails or opt out of text messages using the methods described above.

12. Children's Privacy

Our business services and website are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our general business website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically as our services, technology, or legal obligations change.

When changes are made, the “Last Updated” date at the top of this page will be revised. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Smull Business Systems LLC
Email: [email protected]
Phone: (575) 266-4886
United States